Description
KPIs tell you what happened - they are historyKBIs tell you what WILL happen - they are the futureRichard has spent over 40 years working across multiple business sectors, regions, disciplines and levels. he has held roles as a consultant, executive coach, director and non-executive board member.From this career there has been a single thread of learning which has been pulled out and captured into this book.It is the power of Key Behaviour Indicators.KBIs are not KPIs for people, they open a window into the Mindset of your organisation. They tell you if your Culture is real or dead on a meeting room poster.Culture delivers Strategy.Behaviours build Culture.You get what you measure.Measure Behaviours and get your Culture!
Author: Richard A. Perry
Publisher: Richard a Perry
Published: 11/17/2023
Pages: 248
Binding Type: Paperback
Weight: 0.67lbs
Size: 9.00h x 6.00w x 0.62d
ISBN13: 9780645963007
ISBN10: 0645963003
BISAC Categories:
- Business & Economics | Organizational Behavior
- Business & Economics | Workplace Culture
- Business & Economics | Total Quality Management
Author: Richard A. Perry
Publisher: Richard a Perry
Published: 11/17/2023
Pages: 248
Binding Type: Paperback
Weight: 0.67lbs
Size: 9.00h x 6.00w x 0.62d
ISBN13: 9780645963007
ISBN10: 0645963003
BISAC Categories:
- Business & Economics | Organizational Behavior
- Business & Economics | Workplace Culture
- Business & Economics | Total Quality Management